Adviser working with the Probation Service project

Citizens Advice Harlow, in partnership with Citizens Advice Essex, has secured Ministry of Justice funding to deliver advice and support to people on probation across Harlow and the Cambridgeshire PCC area.

In this role, you will:

Deliver one-to-one financial capability coaching to build confidence in managing money day-to-day and long-term.

Provide advocacy to help clients access bank accounts, ID documents, and benefits.

Challenge financial barriers such as sanctions or benefit refusals that risk destitution and reoffending.

Support clients to manage or avoid debt, with clear pathways to specialist Citizens Advice debt advice.

Refer clients for wider Citizens Advice support, including energy, employment, and family issues.

We’re looking for someone with proven advice skills, strong communication and advocacy abilities, and the confidence to manage a caseload to a high standard. You can be based at our Harlow office, or work remotely from Cambridge or Peterborough, but regular visibility in local probation offices will be expected.

Pre-employment checks

This role is dependent on DBS and passing probation service security checks. Before commencing this role, the successful candidate will be required to gain clearance through HMPPS vetting to enhanced Level 1 and a Standard DBS through us.

Any offer of employment is based on you passing these checks, and failure to do so may mean that you are unable to take up the position.

As an inclusive employer, we are open to employing people with lived experience of the criminal justice system.

If you would like to know more about this exciting opportunity, please do get in touch.