Energy Support Worker (Events and Outreach)

Are you passionate about helping people save energy and money while making a real difference in your community? We’re looking for an enthusiastic and proactive Energy Team Support Worker (Events and Outreach) to join our team. In this dynamic role, you’ll be at the forefront of delivering energy advice and promoting Citizens Advice services through engaging events and outreach activities across local communities.

As part of our Energy Team, you’ll coordinate and deliver a wide range of events, from community drop-ins to targeted outreach sessions. You’ll provide initial practical advice, tailored to individual needs, helping people understand energy efficiency measures and access relevant support schemes. Your work will be vital in raising awareness of energy issues and connecting people with the broader services Citizens Advice offers. You’ll identify clients who needs more in-depth help and support them to arrange a Caseworker appointment from our team. You’ll enjoy our flexible working policy but will be available to cover events yourself (which might include evenings and weekends at times).