Advice Service Supervisor Plus

Join Our Team as an Advice Service Supervisor “Plus”

Citizens Advice East Berkshire is seeking a dedicated Advice Services Supervisor for our Slough service. In this pivotal position, you’ll oversee the advice service, providing guidance and assistance to advisers and caseworkers in delivering favourable advice outcomes to individuals within the local community. Additionally, the role involves conducting quality assurance procedures, including case evaluations, to uphold the standard of advice provided. You will also provide line management to project staff.

You will work at outreach locations across Slough and other locations as required to meet service demands. This position frequently involves offering support to individuals facing significant mental health challenges and distress. Collaboration with professional and voluntary sector partners is integral to the role, as is working alongside a dedicated and experienced team.