Letter to get a loan fee refunded when the loan hasn't been received
Mae'r cyngor hwn yn berthnasol i Cymru. Gweler cyngor ar gyfer Gweler cyngor ar gyfer Lloegr, Gweler cyngor ar gyfer Gogledd Iwerddon, Gweler cyngor ar gyfer Yr Alban
Use this letter to get a refund of a fee for a loan when the loan has not been given within 6 months.
This letter should not be used when the trader is in breach of contract.
Sam Hoolin
8 Park Avenue
Arlton
AL1 4CA
sam123@mail.com
01632 960001
Giltham Loans
24 Station Road
Giltham
GT16 3LP
22 Rhagfyr 2024
To whom it may concern,
Consumer Credit Act 1974 (as amended)
On 10 December 2022 I applied for a loan of £8000 to be arranged by your company for a fee of £80. To date, no loan has been arranged.
Under s155 of the Consumer Credit Act 1974, if no loan has been entered into within 6 months, I am entitled to a refund of the fee I have paid, less £5 which you are entitled to keep for your administrative costs.
I therefore require that you refund the amount of £80 less £5 within 14 days.
Yours faithfully,
Sam Hoolin
Further help
Contact the Citizens Advice consumer helpline on 0808 223 1133 if you need more help - a trained adviser can give you advice over the phone. You can also use an online form.
If you’re in Northern Ireland, contact Consumerline.
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