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If your IHD has 5 buttons or more

This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales

You should be able to find the model and the user manual below. 

GEO Trio II (TouchButton)

A Geo Trio II TouchButton in-home display. On the left is a gauge in a semi-circle that goes from green to orange to red. On the right is a gas flame symbol. In between it says 'KW'. There is a row of 5 menu symbols along the bottom: a home, a left arrow, a circle, a right arrow and a curved arrow.

The Trio II (TouchButton) has:

  • 5 graphic touch buttons

  • 'X Geo' on the bottom of the device

Some energy suppliers have produced their own versions of the user manual for the GEO Trio II (TouchButton). You can:

GEO Trio Accessible

A Geo Trio Accessible in-home display. On the left is a gauge in a semi-circle that goes from green to orange to red. To the left of the gauge are 3 buttons in a column: a house, a curved arrow and a left arrow. On the right is a gas flame symbol. To the right of the symbol are 3 buttons in a column: 3 lines, 'OK' and a right arrow.

The Trio Accessible has:

  • 3 buttons on the left of the screen

  • 3 buttons on the right of the screen

Some energy suppliers have produced their own versions of the user manual for the GEO Trio Accessible. You can:

Chameleon IHD 2

A Chameleon IHD2 in-home display. In the top left is a red and green gauger. There is a row of 7 images along the bottom: a house, an electricity symbol with the word 'Now' below it, electricity and gas flame symbols side by side, a calendar, 3 lines with the word 'OK' below them, a left arrow and a right arrow.

The IHD 2 has:

  • 7 touch buttons under the screen

  • 'IHD3-PPMID TYPE 2' on the bottom of the device

  • on/off button on the back

Some energy suppliers have produced their own versions of the user manual for the Chameleon IHD2. You can:

Chameleon IHD 3

A Chameleon IHD3 in-home display. In the top left is a red and green gauger. There is a row of 7 images along the bottom: a house, an electricity symbol with the word 'Now' below it, electricity and gas flame symbols side by side, a calendar, 3 lines with the word 'OK' below them, a left arrow and a right arrow.

The IHD 3 has:

  • 7 touch buttons under the screen

  • 'IHD3-CAD-PPMID' on the bottom of the device

Some energy suppliers have produced their own versions of the user manual for the Chameleon IHD3. To view your preferred manual:

British Gas BBIHD

A British Gas BBIHD credit meter. There are 2 displays. The display on the left is a gauge in a semi-circle with green on the left. The display on the right shows a gas flame symbol and a lightbulb symbol. There are 7 menu symbols along the bottom: a pound sterling symbol, 'kW', 'CO2', a flame for home, and 3 circles.

The BBIHD has:

  • 6 touch buttons below the screen

  • British Gas flame logo in the middle of the buttons

If you're a pay as you go customer:

Download the pay as you go British Gas BBIHD user manual (PDF)

If you're a credit meter customer:

 Download the credit meter British Gas BBIHD user manual (PDF)

British Gas EcoMeter

A British Gas EcoMeter in-home display. The screen says '2.06 kW' and has a bar chart. To the right of the screen are four buttons: a gas flame and lighbulb, a coin, a bar chart and a tree. At the bottom of the display are five buttons in a row: a left arrow with the word 'Menu', a down arrow, an up arrow, a right arrow with the word 'Enter', and an envelope.

The British Gas EcoMeter has:

  • 4 raised buttons to the right of the screen

  • 5 raised buttons under the screen

  • 'ecoMeter' in the top right corner of the device

Download the user manual for British Gas EcoMeter (PDF) 

If you can’t find your in-home display

If your in-home display isn’t in this list, you can find your IHD by manufacturer. 

If you still can’t find your in-home display you should contact your energy supplier.

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