Press releases

All the latest press releases from Citizens Advice.

‘Ofgem right to penalise firms’: Citizens Advice responds to energy company fines

12 December 2014

Unprotected phone crime victims could lose £4 million a year

12 December 2014

British Gas dealt customers a double blow on their energy bills

4 December 2014

‘Small gains but big household costs not addressed’ says Citizens Advice

3 December 2014

Networks must make sure consumers get promised savings

28 November 2014

Drax and InterGen deprived energy customers of savings

28 November 2014

1 in 4 people will do more of their Christmas shopping online this year

28 November 2014

Prepayment meter customers “footing the bill for energy firms’ errors”

26 November 2014

Families need more options to top up energy prepayment meters

17 November 2014

Woeful customer service plaguing Scottish Power customers, say Citizens Advice

14 November 2014