Press releases

All the latest press releases from Citizens Advice.

Ofgem backbilling decision ensures “better protections” for energy customers, says Citizens Advice

5 March 2018

Citizens Advice says the “odds are stacked against consumers” as it reveals 3.2 million people have taken time off work to resolve a consumer problem

2 March 2018

Government’s energy price cap bill is “good news for consumers”, says Citizens Advice

26 February 2018

New energy firms “should face greater scrutiny”, says Citizens Advice

16 February 2018

Energy customers “victims of a dysfunctional market”, says Citizens Advice

13 February 2018

Identifying vulnerable energy customers “essential for better consumer protection”, says Citizens Advice

12 February 2018

Energy UK vulnerability commission offers "real opportunity", says Citizens Advice

12 February 2018

Citizens Advice responds to Lloyds' ban on credit card purchases of Bitcoin

5 February 2018

Vulnerable people to save up to £230 a year on their energy bills, according to Citizens Advice

2 February 2018

Citizens Advice calls for regulators to take action as it reveals loyalty can cost customers nearly £1,000 per year

1 February 2018