Press releases

All the latest press releases from Citizens Advice.

£24 million Cadent fine “welcome news” for affected customers, says Citizens Advice

22 May 2019

Ofgem must set “ambitious vision” for vulnerable energy customers

17 May 2019

Citizens Advice response to Ofcom’s announcement on end of contract notifications

15 May 2019

“Banks need to act in their customers best interests”, says Citizens Advice

12 May 2019

Fairness Group public statement "good starting point" for government action on improving debt collection practices

7 May 2019

Microbusiness review is “much needed, but long overdue” says Citizens Advice

3 May 2019

Energy networks fail to pay out £5.1m compensation for customer service failures

2 May 2019

Harsh collection methods adding half a billion in fees to people’s council tax debt, Citizens Advice reveals

25 April 2019

Scrapping ‘no-fault evictions’ a groundbreaking shake-up of the private rented sector

15 April 2019

Citizens Advice to help those applying to the government’s Windrush compensation scheme

11 April 2019