Skip to navigation Skip to main content Skip to footer
  • Cymraeg
  • Sign in
  • Benefits
  • Work
  • Debt and money
  • Consumer
  • Housing
  • Family
  • Law and courts
  • Immigration
  • Health
  • More from us
  • Home
  • More from us
  • About us

About us

About the Citizens Advice service.

Who we are

  • We are Citizens Advice, we are the people’s champion
  • Our history
  • Our strategy
  • Our administrative offices
  • Our annual reports
  • Citizens Advice Cymru annual review

Our impact

  • All our impact
  • Impact of our advice, support and education
  • The impact of the Witness Service
  • Impact of how we work
  • Understanding what works
  • Our impact in Wales

Our media centre

People and governance

  • Our Patron
  • Our trustees
  • Our executive directors

The Citizens Advice Witness Service

  • About the Witness Service
  • Get help and support from the Witness Service
  • Volunteer with our Witness Service
  • Witness Service volunteering FAQs
  • Student volunteering case study
  • Donate to the Witness Service

Reports and policies

  • Freedom of Information
  • Welsh language offer at Citizens Advice
  • Gender pay reports
  • Citizens Advice modern slavery statement 2023-24

Privacy and cookies

  • Citizens Advice privacy policy
  • Using our website and signing up for newsletters
  • How we use cookies
  • When you get advice
  • When you use the Witness Service
  • When you apply to work or volunteer with us
  • When you participate in research and give feedback
  • When you make a complaint about our service
  • When you make a donation
  • How long we keep your data for
  • Third party processors
  • Your data protection rights

About this site

  • Accessibility statement
  • Terms and conditions
  • Privacy and cookies

Is there anything wrong with this page? Let us know

Advice

  • Benefits
  • Work
  • Debt and money
  • Consumer
  • Housing
  • Family
  • Law and courts
  • Immigration
  • Health

Resources and tools

  • Adviser resources
  • Education resources
  • Site search

More from us

  • About us
  • Contact us
  • Support us
  • Annual reports
  • Complaints
  • Media
  • Modern slavery statement
  • Policy research
  • Volunteering
  • Jobs

About this site

  • Accessibility statement
  • Terms and conditions
  • Privacy and cookies

Copyright ©2025 Citizens Advice. All rights reserved.

Citizens Advice is an operating name of the National Association of Citizens Advice Bureaux. Registered charity number 279057. VAT number 726 0202 76. Company limited by guarantee. Registered number 01436945 England. Registered office: Citizens Advice, 3rd Floor, 1 Easton Street, London, WC1X 0DW