Citizens Advice Response to DESNZ’s Policy Proposals for VWAN and Further Consultation on Licence and SEC Changes
Citizens Advice welcomes DESNZ’s consultation on policy proposals for VWAN and further consultation on licence and SEC changes. In our response to the first VWAN consultation we highlighted the potential benefits of VWAN for engaged consumers who understood how this new system would work while also raising concerns about the significant potential detriment for prepayment customers using VWAN solutions if they go off supply. These concerns remain.