Trainee/Debt Caseworker
Apply before 11.59pm on 7 December 2026.
Job summary
- Salary
- £31,620 - £34,837 (pro-rata part-time)
- Location
- Wakefield
- Workplace
- Office based
- Contract
- Permanent
- Hours per week
- 18.5 - 37
How to apply
Interviews will take place on 14 December 2026.
About the role
We are looking for a motivated and committed individual to join our Debt Advice Team here at Citizens Advice Wakefield District. Our service is busy and client focused. As a team we have a track record in providing high-quality advice and excel against our contractual performance.
To be appointed as a Debt Caseworker you will need to be accredited and have knowledge and experience of dealing with complex debt issues.
To join us as a trainee Debt Caseworker you will need to have passed your competency as a general adviser with 12-18 months experience of giving advice and a willingness to undertaken debt advice training.
As a Debt Adviser you will deliver high quality, FCA regulated advice and casework over the phone, in person and via email for a wide range of clients, using strong communication and interpersonal skills to support individuals in vulnerable situations. This will include advising clients on dealing with their priority and non-priority debt, debt solutions, budgeting and maximising income. You will also liaise and negotiate with a range of third parties to manage varied issues and empower clients to find a way forward.
If you are accredited in Money Advice or starting your journey in this field; have a client centred approach and a commitment to continuous professional development with a minimum of 12-18 months recent experience in advice delivery we would like to hear from you.
For an application pack please contact mandylarder@wakefielddistrictcab.co.uk
We’re Disability Confident
Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.