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Your energy meter

  • Check if your energy meter is faulty
  • check if your smart meter should work in smart mode
  • Decide if prepayment is right for you
  • Find the user guide for your smart meter's in-home display
  • Fixing problems with your smart meter’s in-home display
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  • How to read your smart gas meter
  • If you have a radio teleswitch or dynamically teleswitched energy meter
  • Move your gas or electricity meter
  • Switching from prepayment to a credit meter
  • Using your smart meter’s in-home display

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Citizens Advice is an operating name of the National Association of Citizens Advice Bureaux. Registered charity number 279057. VAT number 726 0202 76. Company limited by guarantee. Registered number 01436945 England. Registered office: Citizens Advice, 3rd Floor, 1 Easton Street, London, WC1X 0DW