Scottish Child Payment
This advice applies to Scotland. See advice for See advice for England, See advice for Northern Ireland, See advice for Wales
What is the Scottish Child Payment
The Scottish Child Payment is for parents or carers on low incomes who have a child under 16. It’s a payment of £25 a week for each child under 16. It’s paid every 4 weeks by Social Security Scotland.
Who can get the payment
You can get Scottish Child Payment if all of the following apply:
you or your partner is responsible for a baby or child under 16
you get certain benefits
nobody else gets Scottish Child Payment for the child
you live in Scotland.
You can get a payment for each child under 16.
Who is responsible for a child
You or your partner must be responsible for a baby or child under 16 on the day that you apply. You can show you’re responsible for the baby or child if you or your partner:
gets Child Benefit for them, or
is responsible for them for Child Tax Credit, the child element of Universal Credit or the child addition of Pension Credit, or
is their kinship carer.
If you’re a kinship carer, you’ll need to show a legal order or a letter from the local council. You might have a legal order like a kinship care order, compulsory supervision order, residence order, permanence order or guardianship order.
Which benefits do you need to be getting
You must get one of these benefits:
Child Tax Credit
income-based Jobseeker's Allowance
income-related Employment and Support Allowance
Income Support
Pension Credit
Universal Credit – if your UC is reduced to £0 by a sanction or a deduction, you can still get Scottish Child Payment
Working Tax Credit.
If you're on a low income but you're not yet getting one of these benefits, check which benefits you can get.
If you’ve applied for one of these benefits but not yet had a decision, you can still apply for the Scottish Child Payment.
If you’re waiting for a decision on your benefits
Social Security Scotland will keep your Scottish Child Payment application in case a decision is made about your other benefit. If a decision is not made within 14 days, Social Security Scotland will decide you’re not entitled to a Scottish Child Payment.
If you’re refused Scottish Child Payment but later you’re awarded one of these benefits, or a benefit that shows you have responsibility for a child, and it is backdated to include the date you applied for Scottish Child Payment, you should tell Social Security Scotland. They can decide on your entitlement to Scottish Child Payment from that date, you don't need to make a new application.
If you’re not sure if you can apply, you can get advice from an experienced adviser, for example at a Citizen Advice Bureau. Find out where to get advice.
The Scottish Child Payment won’t affect your other benefits.
How to apply for the Scottish Child Payment
Payments will be calculated from the day that you apply, so apply as soon as you can.
You can make an application with details of all of the children under 16 you take care of.
You can apply:
online - by completing an online application form on mygov.scot
by post - you can get a paper form on mygov.scot or ask for one with a prepaid envelope by phone
by phone - by calling Social Security Scotland free on 0800 182 2222, Monday to Friday 8am to 6pm.
If you're a British Sign Language (BSL) user, you can use the contactSCOTLAND app to contact Social Security Scotland by video relay.
Other benefits you can get
When you apply for the Scottish Child Payment, you'll be asked if you want to apply for a Best Start Grant or Best Start Foods at the same time.
If you're paid Scottish Child Payment, when your child is old enough Social Security Scotland will check if you can get a Best Start Grant Early Learning Payment and School Age Payment. They’ll do this unless you opt out of automatic checks.
Find out more about getting other benefits when you apply for Scottish Child Payment on mygov.scot.
You can find out more about Best Start Grant and Best Start Foods.
Help to apply from Social Security Scotland
You can get help to apply for Scottish benefits from Social Security Scotland’s local delivery service. Phone Social Security Scotland on 0800 182 2222 to make an appointment.
You could arrange:
a home visit
a video or phone call
a meeting in a local community centre.
A client support adviser can go through the application with you. They’ll answer questions about the application and help you with any supporting information you need to provide.
You can also fill in a form to authorise someone to speak to Social Security Scotland on your behalf. This might be helpful if you feel unable to find the information you need or understand things about your application. You can download a third-party authorisation form on mygov.scot.
Getting an advocate if you’re disabled or have a mental health condition
If you're disabled or have a mental health condition, you can get help from the Independent Advocacy Service. The service is provided by VoiceAbility.
An advocate can help you to:
express your views
get information
make decisions.
They can help you at any time, from making your first application to challenging a decision that you don’t agree with.
You can get an advocate by:
asking Social Security Scotland to refer you to the Independent Advocacy Service. Find out how to contact Social Security Scotland on mygov.scot
contacting VoiceAbility. Find out more on the VoiceAbility website.
You won’t be eligible for the service if you already have someone acting for you, such as an appointee or someone with power of attorney.
After you've applied
Social Security Scotland will tell you when they’ve received your application. They aim to process your application as quickly as possible.
A decision about your application can take up to 2 months. In a small number of cases it can take longer.
They’ll write to you to tell you the result of their decision.
If more than 1 person applies for the same child
Only 1 person can get the Scottish Child Payment for a child.
If you and somebody else apply for the same child, Social Security Scotland will decide who gets the payment based on which benefits you already get for the child and how you can show you're responsible for the child.
Social Security Scotland must decide on the application of the person who applied first, before deciding on another application.
You’ll get the Scottish Child Payment if you get one of these benefits for the child:
Child Tax Credit
Pension Credit with child element
Universal Credit with child element.
If you’re a kinship carer, you’ll get the Scottish Child Payment if either:
no one else applying gets one of these benefits
the child’s circumstances show that you’re responsible for them.
If no one is a kinship carer or getting benefits
You’ll get the Scottish Child Payment if you get Child Benefit and no one who applied:
is a kinship carer
gets Universal Credit, Pension Credit or Child Tax Credit for the child.
But if no one gets Child Benefit, Social Security Scotland will decide who gets the payment by considering the child’s circumstances. This means they’ll think about where the child lives and how they’re cared for.
If you’re both kinship carers or getting benefits
The person who applied for Scottish Child Payment first will get the payment if everyone applying has the same level of priority.
You might have the same level of priority if you and the other person:
are kinship carers but don’t get any benefits for the child yet
get Universal Credit, Pension Credit or Child Tax Credit for the child.
For example, you might both get a benefit like Universal Credit for the child because you have a joint claim.
Support when contacting Social Security Scotland
You can ask someone else to contact Social Security Scotland about the Scottish Child Payment or your application. This person is called a 'supporter'. A supporter could be anybody you trust, like a friend or family member.
Social Security Scotland can give some general information to your supporter without your consent. You might ask your supporter to contact Social Security Scotland by phone or webchat to:
ask for general information about the benefit
check the status of your application - your supporter might need to answer security questions
tell Social Security Scotland about a change in your circumstances - your supporter might need to answer security questions. Social Security Scotland will usually check any changes with you.
Supporters can’t contact Social Security Scotland by email or letter.
Social Security Scotland won’t give your supporter any specific information about your circumstances.
How and when the Scottish Child Payment is paid
If you’re awarded a payment, you’ll be paid every 4 weeks.
Scottish child payment cannot usually be backdated. The date your application is received by Social Security Scotland is usually the date your award starts, unless the reason you did not apply sooner is related to coronavirus.
The payment is £25 a week. There are no part payments, so as long as you’re eligible for 1 day in a week, you’ll get a full payment for that week.
Your payments will be paid into the bank account you put on your application form. If you want to change this, contact Social Security Scotland.
If you do not receive a payment you were expecting, you should contact Social Security Scotland. They can check your payment information and fix any problems.
If your circumstances change
You’ll need to tell Social Security Scotland if your circumstances change. This includes if:
you stop being responsible for the child – for example, someone else becomes their kinship carer
your other benefits stop, like Universal Credit
you stop living in Scotland.
You should also tell them if there's a change to your personal details, like your name, address or payment details.
Find out how to report a change of circumstances on mygov.scot.
If your child dies
If your child dies, you will get a lump sum payment of the Scottish Child Payment. You’ll get the amount you received in the 12 weeks before the child died, multiplied by 2. This means if you were only getting Scottish Child Payment for 3 weeks before your child died, you’ll get 3 weeks’ payment multiplied by 2.
If you become responsible for another child
You won’t need to make a new application if you become responsible for another child. You can add them to the claim you already have.
You’ll need to show Social Security Scotland that you’ve become responsible for another child. You can show you’re responsible for a child if you or your partner:
gets Child Benefit for them, or
is responsible for them for Child Tax Credit, the child element of Universal Credit or the child addition of Pension Credit, or
is their kinship carer.
Social Security Scotland will use your original Scottish Child Payment application to get the other details they need about you.
Your payments for each child will be made at the same time as the Scottish Child Payments you already get.
When your child turns 16
The Scottish Child Payment will stop when your child turns 16. You’ll still get £25 for the week they turn 16 – it doesn’t matter what day of the week their birthday is.
You’ll get a letter from Social Security Scotland 2 months before your child’s 16th birthday telling you that the payment will stop soon. You’ll get another letter on or soon after your child’s 16th birthday telling you that your payments have stopped.
If you don’t get the payment or get less than you expected
If you’re not awarded the Scottish Child Payment, Social Security Scotland will send a letter telling you why.
If you disagree with the decision or the amount you’ve been paid, you can ask Social Security Scotland to look at it again. This is called a 're-determination'.
You have 31 days from the day you got the decision letter to ask for a re-determination. You're assumed to have received a letter 48 hours after Social Security Scotland sent it, unless you can show that there was a delay in getting the letter. This period of 31 days can be extended to up to 12 months if you have a good reason.
Find out more about asking for a re-determination.
If you’re paid by mistake
If you’re paid a Scottish Child Payment by mistake or you’re paid too much, you might have to pay the money back to Social Security Scotland.
Find out how Social Security Scotland decides if you have to repay an overpayment.