General Adviser with Specialism in Money Advice

We are looking for a self-motivated, organised and adaptable General Adviser to join our team under various projects including working within our money advice team. In this role, you will provide advice across a range of topics, assisting clients over the phone, virtually, face-to-face and at outreach locations.

You will deliver generalist-level advice and information ensuring clients receive the support they need to navigate complex issues. You will also provide specialist debt and money advice, ensuring clients receive the guidance they need to manage their financial situations effectively. You will also act as a resource for generalist advisers and contribute to improving service delivery. We will train you to provide advice at casework level under the various projects we have.