Team Leader

Help shape a service that changes lives every day

We’re looking for an inspiring, people-focused Team Leader to join our Team and help shape a service that delivers real impact.

If you’re passionate about leading people, improving services, and making a meaningful difference in your community, this is an exciting opportunity to take the next step in your career.

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About the Role

As Team Leader, you’ll play a key role in ensuring our advice services are responsive, effective, and delivered to the highest standards. You’ll lead and support a dedicated team, helping them succeed while ensuring excellent outcomes for clients.

This is a varied and rewarding role, combining leadership, coaching, performance management, compliance, and service improvement, all within a flexible and accessible seven-day service

What you'll be doing  

You’ll lead and support a dedicated team, helping them succeed while ensuring excellent outcomes for clients, delivering services across seven days, including late opening hours.

You’ll build a positive team culture where people can develop and grow. You’ll build a strong and supportive working environment, driving performance and building collaborative working practices across the wider services within the charity. 

What We’re Looking For

Experience managing staff and/or volunteers

Strong coaching and performance management skills

Ability to give constructive feedback with confidence and empathy

Experience analysing data and producing reports

Ability to work effectively within hybrid teams

What you need to know

Full time hours, 

Start date 29th June 2026

Safe Haven operates between 3pm-11pm Monday - Sunday 

If you’re ready to lead with purpose and help shape high-quality community advice services, we’d love to hear from you.

Apply today and help us make a difference where it matters most.