Money Advice Caseworker

Apply before 9am on 2 January 2025.

Job summary

Salary
£25,320 - £28,018 per annum, depending on experience
Location
North Yorkshire/Hybrid/Remote
Workplace
Hybrid working
Contract
Permanent
Hours per week
37

How to apply

You can check for more information and how to apply.

About the role

Are you an experienced money advice caseworker, or do you aspire to be one through accredited training? Are you passionate about helping others take control of their finances?

We’re looking for a proactive and compassionate individual to join our team as a Money Advice Caseworker or as a Trainee Money Advice Caseworker. In this vital role, you’ll deliver comprehensive debt advice through casework, phone and email and liaise with third parties on behalf of clients. A key focus will be helping clients maximise their income through the uptake of eligible benefits.

Our ideal candidate is an effective communicator with strong negotiation skills and the ability to handle a varied caseload under pressure while meeting targets. You’ll need a solid understanding of interviewing techniques and the ability to maintain accurate and detailed case records.

If you’re ready to make a meaningful impact in your community by delivering holistic, client-focused advice, this opportunity is perfect for you.

You’ll have the option to work from one of our North Yorkshire offices: Northallerton, Richmond, Malton, Scarborough, Selby, Harrogate or Skipton. Hybrid/remote working options are available for trained caseworkers.

Reserved interview dates: 8-9 January 2025

We’re Disability Confident

Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.