Help to Claim Adviser

Apply before 9am on 14 January 2025.

Job summary

Salary
£23,088 – £25,351
Location
Ashington
Workplace
Office based
Contract
Permanent
Working pattern
Flexible
Hours per week
Up to 37

How to apply

You can check for more information and how to apply.

Interviews will take place on 21 January 2025.

About the role

The Help To Claim service offers end-to-end support to help people make a new Universal Credit claim and be ready for when their first payment arrives. We deliver this service by telephone, email and web chat.

We are looking for applications for a Help to Claim Adviser that demonstrate a good working knowledge of the benefits system, excellent IT skills, to support clients to make and complete their new Universal Credit claim. You will have a passion for working with people, helping them through challenging situations with a willingness to train and learn on the job.

We will also accept applications from candidates who are as yet untrained in benefits advice but who can show a basic understanding of and interest in the subject and who have the skills and ability to train quickly.

We’re Disability Confident

Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.